FAQ

EyeDropShop accepts Visa, MasterCard and American Express credit cards. We also accept Pay and Google Pay.

All orders placed on the site are encrypted. That means your credit card information is safe and secure throughout the transaction.

Only one promo code can be used per order. Sorry!

We're here to help. Just navigate to our Contact page, call us at +1 (844) 442-EYES, or click on the chat button at the bottom of the screen. Our customer happiness team will be happy to help resolve your issue!

Orders are processed within 1-2 business days and are shipped Monday-Friday, excluding federal holidays.

Free shipping is available on orders over $99 (before taxes).

The following conditions apply:

- Delivery method is standard ground shipping
- It cannot be combined with another promo code 
- This promotion is valid in all provinces of Canada 

Orders usually ship within 1-2 business days of receipt. Orders ship Monday-Friday, excluding federal holidays.

Due to the nature of the product, we do not accept returns once the package has shipped.  If there was an error in the order placed, such as quantity or product type before we ship, simply send us an email and we will rectify the situation before we process the order.

All orders placed on the site are encrypted. That means your credit card information is safe and secure throughout the transaction.

Yes we do! You can read it over here.

Feel free to check them out right here.

Content on this site is for reference purposes and is not a substitute for advice from a licensed health-care professional. You should not rely solely on this content, and EyeDropShop assumes no liability for inaccuracies. Always read and follow labels and directions before using a product. Products on this site might not be right for you.